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- Physical (non-digital) goods found to be faulty, do not meet the description, or of un-merchantable quality, when received, may be returned within 14 days of purchase for a replacement or refund. Please contact us before sending any item back to receive authorisation.
- All digital products cannot be returned or exchanged after purchase unless faulty.
- Refunds for faulty items will be made to the same credit card which was charged for the original purchase or your bank account by direct transfer. A store credit may also be placed on your account for future use if requested.
- Special order items cannot be cancelled once you have placed an order as they have been ordered in good faith for you.